Read what to do in case of a road accident, medical emergency, fire, marine accident, injury or death at workplace, natural calamities etc.
Emergency phone numbers
In case of an emergency, you can call the following numbers while anywhere in the UAE:
- 999 for Police
- 998 for Ambulance
- 997 for Fire Department (Civil Defence)
- 996 for Coastguard
- 911 for electricity failure
- 922 for water failure.
- For incidents related to harassment or safety, contact:
For cybercrimes, report online.
For human trafficking, contact
For violence and abuse of women and children, contact
- Ministry of Interior on tollfree hotline 116111
- Child protection centre in Sharjah on toll-free helpline number 800 700.
For animal abuse, contact
- Local municipalities across the UAE
- Emirates Animal Welfare Society on 9712-5010054 or Facebook account.
For fake or harmful medicines, contact Ministry of Health and Prevention through the hotline 80011111.
For drone accidents, or loss of control of the drone, call GCAA on hotline +971506414667 or send eMail to email@example.com.
For nuclear or radiation concerns, contact Federal Authority for Nuclear Regulation (FANR) at 800-3267999 or 050-6416533.
- Call civil defence on 997 (from anywhere in the UAE).
- Evacuate the premise immediately. All public buildings are marked with fire exits.
- Walk towards the exit calmly without rushing.
- Do not stay behind to collect belongings.
- If possible, close the doors as you leave to avoid the fire from spreading further.
- Do not use lifts in case of a fire.
- If you can, try putting off the fire with the help of extinguishers without risking your life.
- Do not return to the building until declared safe by the police or civil defence
Power and water supply failure
If you are in:.
- other emirates, call Federal Electricity and Water Authority on 991 for electricity and 992 for water supply problems.
Injury or death at workplace
In case of an injury or death at workplace, the employer/s must inform Ministry of Human Resources and Emiratisation within 24 hours from the incident.
Employer/s can contact the ministry by:
- calling on 80060
- the Salama app available on iTunes and Play Store.
- sending an eMail at firstname.lastname@example.org or.
Employer/s must provide the following details of the worker/employee:
- labour card number
- property number
- date of the injury
- phone number to contact the responsible person.
Employer/s must inform the ministry when:
- the work-related injury costs a worker absence of three days or more
- the injury or death has occurred during work or while commuting to or from the workplace
- the worker/employee has contracted a disease listed under occupational diseases in Chapter 8 of Federal Law No. 8 of 1980 for Labour Law and its Amendments. (PDF, 255 KB).
National Emergency Crisis and Disaster Management Authority (NCEMA) is the federal entity responsible for the safety of the lives of all citizens and residents on the territory of the UAE and the property of the country.
Read NCEMA guidelines to deal with:
Also, refer to the guide for emergencies (PDF, 9 MB) for tips to survive during natural calamities and wars.
If a UAE national is in an emergency abroad, he can contact one of the UAE’s embassies and consulates abroad or Ministry of Foreign Affairs and International Cooperation in the UAE.
Refer also to:
- Official websites of the UAE Embassies and Consulates abroad
- UAE Diplomatic and Consular Corps Abroad - Protocol Department Dubai
- eServices for UAE nationals abroad offered by Ministry of Foreign Affairs and International Cooperation
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